Connect With Our Team
Want to learn more about us and meet our full team of interpreters, schedulers, and office staff? Connect with us over on LinkedIn!
Ann Dancy has an MSW and 30 years of experience supervising a variety of social service programs. As a Vice President for Ascentria, Ann has overseen the expansion of services available throughout New Hampshire, including Language Bank.
During her tenure, Language Bank has grown to become a leader in language access services and a one-stop for all language access needs. Ann has written numerous grants and collaborated with many community partners to improve the quality of services to the citizens of New England.
Patricia has been with Language Bank for over six years and is the Call Center Manager. Patricia is responsible for all scheduling and translation services. Scheduling also includes working with scheduling for the deaf and hard of hearing community.
Prior to coming to Language Bank, Patricia held a business management position for 17 years.
Brianna began working for LB in January of 2021 and brings over 10 years of customer service and ASL experience to the organization.
She has worked for the Nashua School District as a signing paraprofessional providing assistance for teachers of Deaf and Special Needs students and to provide student’s academic support. More recently, she worked for the Derry School District where she taught ASL to students and supported the Special Education classroom.
Jacob has been employed by Language Bank for 6 years and is an attorney by training.
In his role, he is responsible for the day-to-day office operations in the Manchester, NH office, including, facility operations, billing, and financial analysis.
Alexandra is the lead/coordinating trainer for all medical, programs, legal programs, and continuing education workshops offered by Language Bank. In addition, Alex assists in assuring Language Bank’s quality services.
Alexandra speaks Spanish and Portuguese and holds a Master’s degree from the University of Kansas. She has been an interpreter for more than 20 years and received her CMI-Spanish credentials as a Certified Medical Interpreter in 2011.
Alen holds a B.S. in Justice Studies and has 19 years of experience at Ascentria providing and coordinating all aspects of Language Banks’s services and as a caseworker with Ascentria’s Services for New Americans program.
Alen oversees the overall customer experience across Language Bank services and assures a positive customer experience with new and long-standing customers. He assists with establishing new accounts for translation, interpretation, over-the-phone, and video.
In addition, Alen is a certified Lead Medical Interpreting Trainer through CultureSmart. He is also a lead trainer for the Art of Legal Interpreting offered through Language Bank. Alen speaks Bosnian, Croatian and Serbian.
Radia holds a B.A. in Sociology and has 20 years of experience in the field of social work. She has 10 years of experience as an interpreter as well as 10 years of experience at Language Bank. She was previously the Health Case manager for Ascentria’s Services for New Americans program for 5 years.
Radia oversees all interpreter services at Language Bank. These include recruitment, onboarding, and day-to-day supervision. Radia is fluent in French, Arabic, Algerian, and Greek.